Terms of service
Terms of Service
OVERVIEW
This website is operated by Authentic Jamaica Market. Throughout the site, the terms “we,” “us,” and “our” refer to Authentic Jamaica Market.
By visiting our website and/or purchasing something from us, you agree to these Terms of Service. These terms apply to all users of the site, including browsers, customers, and others who access or use our services.
1. ONLINE STORE TERMS
You may not use our products or services for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or otherwise interfere with the operation or security of our website.
2. PRODUCTS AND AVAILABILITY
We make reasonable efforts to display product descriptions, photographs, prices, and other information accurately. However, colors and appearance may vary depending on your device.
Some products are supplied and shipped by third-party fulfillment partners. Product availability may change without notice. We reserve the right to discontinue products or limit quantities where reasonably necessary.
3. PRICES AND PAYMENTS
Product prices and applicable shipping charges are displayed during checkout. Prices may be displayed in different currencies depending on your location or selected market.
We reserve the right to change prices at any time. Changes will not affect orders that have already been completed unless required by law.
Orders are subject to successful payment authorization. Available payment methods are displayed at checkout.
4. ORDERS
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, pricing or inventory errors, or inability to fulfill an order.
If we cancel an order after payment has been received, an appropriate refund will be issued.
Customers are responsible for providing accurate billing, shipping, and contact information.
5. SHIPPING AND DELIVERY
Products may be shipped by third-party fulfillment partners and may originate from locations outside the customer's country.
Delivery dates are estimates rather than guarantees. Delays may occur because of carriers, customs processing, weather, holidays, or circumstances outside our reasonable control.
Orders containing multiple products may arrive in separate packages.
Please review our Shipping Policy for additional information.
6. CUSTOMS, DUTIES AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, VAT, brokerage charges, or other government-imposed fees.
Unless specifically shown as included at checkout, these charges are the responsibility of the customer.
7. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy. Please review that policy before purchasing.
8. THIRD-PARTY SERVICES
Our store may use third-party services for payment processing, order fulfillment, shipping, analytics, and other functions.
We are not responsible for independent third-party websites or services, except to the extent responsibility cannot legally be excluded.
9. PERSONAL INFORMATION
Your submission and processing of personal information through the store is governed by our Privacy Policy.
10. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct such errors and update information, subject to applicable law.
11. PROHIBITED USES
You may not use our website for unlawful, fraudulent, abusive, or malicious purposes; to violate intellectual-property rights; to distribute malware; to collect personal information unlawfully; or to interfere with the security or operation of the website.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Authentic Jamaica Market will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
13. GOVERNING LAW
These Terms of Service are governed by the applicable laws of Jamaica, without limiting any mandatory consumer rights that customers may have under the laws applicable to them.
14. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time by posting the revised version on our website. Changes will apply from the date they are published, subject to applicable law.
15. CONTACT INFORMATION
Questions about these Terms of Service may be sent to Authentic Jamaica Market using the contact information provided on our website.